Shipping policy

Insane Coral orders are shipped with the reliability, speed and care of 
UPS Next Day Air and will arrive to most location between 10:30am and noon. Currently, we only ship within the continental United States.

We pack our livestock in insulated, water-tight jars or heavy duty plastic bags with heat or cold packs depending on environmental conditions, then place them in a styrofoam lined corrugated box to ensure the utmost protection for your coral and/or anemone during transit. For the health of your coral and/or anemone we highly recommend getting them into your aquarium as soon as possible after delivery.

Please note: Delays due to weather, mechanical failures, etc. which result in loss will not be covered under our Live Arrival Guarantee. If a package is rejected for any reason, the customer will be responsible for the full cost of the invoice.

*AT THIS TIME, DUE TO THE SIZE AND WEIGHT AFTER PACKING LARGER LIVESTOCK FOR UPS NEXT DAY AIR SHIPPING, WE CANNOT OFFER FREE SHIPPING FOR ITEMS MARKED AS SUCH

 

LOCAL PICKUP

In the Chicagoland area? We also offer in-store pickup to our local customers. Orders are generally ready the following business day and can be picked up at:

Tank It Easy

4642 W Lawrence Ave.
Chicago, IL 60630

Pickup Hours

Mon-Thur: 12pm-5pm (Doors locked. Call upon arrival)
Fri-Sat: 11am-7pm (Enter through retail door)

After receiving the notification that your order is ready for pickup, please provide us with at least an hour notice of when you'll arrive, so that we can prepare your order ahead of time. Also, bring your order confirmation email for verification.

Contact us by calling 312-600-TANK (8265) or email us at clownfishrule@tankiteasy.com